Coaching Through Difficult Conversations: Building Stronger Company Cultures

Coaching Through Difficult Conversations: Building Stronger Company Cultures In every organization, conversations shape culture. Some are easy sharing wins, setting goals, brainstorming ideas. Others are more difficult offering constructive feedback, addressing performance gaps, or realigning behavior with organizational values. Yet, it is in these challenging conversations that leadership and company culture are truly tested. At […]

📣 Handling Customer Complaints: A Smarter Way with AURA

Customer complaints can feel like hurdles, but they’re actually opportunities to build trust and loyalty. Mistakes happen—it’s how we respond that makes all the difference. Let’s take a payroll error as an example and see how we can apply the AURA methodology for effective resolution: 🔍 Analyze: Dive into the root cause. Was the mistake […]

5 Key Considerations for Recruiting Global Talent Through an EOR

Expanding globally means accessing top talent, but hiring across borders comes with challenges—legal compliance, payroll, and cultural differences. Using an Employer of Record (EOR) simplifies the process, allowing companies to recruit quickly and seamlessly. Here are five essential considerations for hiring and engaging global talent through an EOR. 1. Adapting Recruitment Strategies to Global Hiring […]

Are You an Independent Contractor? Here’s Vital Information on Social Security Regularization in Costa Rica

If you’re an independent contractor in Costa Rica, now is the time to secure your social security status under significant new regulations. Recent measures, including Law 10.232 and updates to the “Bylaw for Contributory Insurance of Independent Contractors,” offer a temporary window for regularizing outstanding obligations to the Costa Rican Social Security (CCSS). This opportunity […]

Remote Work Self-Assessment: Is Your Company Ready for Remote Work?

Before committing to a remote work model, companies should evaluate their readiness across key areas to ensure a smooth transition. Please refer to this easy self-assessment to gauge your company’s fit for remote work. 1. Trust and Management Style If you answered ‘No’ to these questions:  Your company may struggle with trust and autonomy in […]

Managing Remote Teams: Best Practices for Success

A man focused on working on a computer in a modern office while he is in a zoom meeting with the team

Managing Remote Teams: Best Practices for Success The rise of remote work has transformed the landscape of modern business. Once considered a perk, remote work has now become a necessity for many companies, especially in the wake of global events like the COVID-19 pandemic. Managing remote teams presents unique challenges and opportunities, requiring a strategic […]

The Power of Flexibility: How Customizable EOR Solutions Can Fuel Growth for Micro, Small, and Start-Up Companies

Flexibility isn’t just nice-to-have—it’s essential for survival and growth. For micro, small, and start-up companies looking to scale globally, the ability to adapt quickly to market changes and business needs is crucial. Employment of Record (EOR) services can provide the agility these companies need, offering flexible solutions that can be customized to match the unique […]