Quadlux and its team have dealt with innumerable transfer cases and is ready to support you in vetting your next partner, which may be or may no be Quadlux. We believe that there’s a space and a client for everyone in the market and we can only be happy to support everyone in the industry.
After a difficult experience with an employer of record (EOR) provider, vetting new providers becomes crucial. Vetting involves thoroughly assessing potential providers to ensure they meet your company’s needs and standards but additionally because of a simple yet salient reason, not all EORs are built the same way and are not able to customize a solutions for all clients.
A simple yet functional list of items to look out for is:
Quality Assurance: Vetting ensures that the EOR provider has a good track record of reliability, efficiency, and quality service delivery. It helps in avoiding past mistakes and ensures a smoother working relationship. Ask about their error % when running payroll.
Legal Compliance: EOR providers handle important legal matters such as payroll, taxes, and employment contracts. Vetting helps confirm that the provider adheres to all relevant laws and regulations, reducing the risk of legal issues or penalties for non-compliance. Ask them if they’ve been subject to any fines.
Cultural Fit: Every company has its unique culture and values. Vetting allows you to find an EOR provider whose values align with yours, ensuring a better fit and smoother collaboration. Ask to be introduced to your potential account manager and check is there’s a natural initial chemistry.
Service Customization: Different EOR providers offer varying levels of services and customization options. Vetting helps you find a provider that can tailor their services to meet your specific needs, whether it’s related to employee benefits, HR support, or compliance assistance. Platforms are always a good way to understand the dynamic of the operation, but please be sure to ask what sort of reporting they can provide, if they can manage different expense reimburse cycles, if the contact in the host country has a number they can be reached at. When first meeting them please pay attention to the questions about you and your company, anyone who is interested in getting to know you is interested in the partnership.
Client References: You can request and review client references to gain insights into their past performance and client satisfaction levels. This helps you make a more informed decision and avoid repeating past mistakes.
Please note we’re not including EOR fees. This is a component is in many instanced the first element companies look at, fairly so, as they need to align to a budget. However, we would recommend doing an analysis of all the above before going into the numeric exercise. Sometimes those cost-efficient providers can become significantly expensive; not only in terms of money, but on the time and effort invested in making things work with them.
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